'a family business that values family care'

 

RECRUITING NOW! Mon to Fri £9.15/hr - Sat & Sun £9.79/hr - Full Training Provided

Call 01792 585859 Option 2 or email your CV today to:- socialcare@rsd.uk.com

RSD Social Care offer personal care, domestic care to respite care, overnight care and live in care packages in

Swansea area  to any adult requiring care or support for independent living in their own home.

We are not a franchise but a family run business where family values and understanding are paramount.

We provide a wide range of care services with the aim to help our customers to maintain and improve their

independence through our reliable and friendly service.


About RSD Social Care

RSD Social Care is part of RSD Technology Limited which was established in 1966 by Selby Bailey.

Selby retired in 2012 and since his two sons Ian and Richard have continued

to run the company utilising the same ethics Selby has always worked too..,

Maximising workers pay, minimising client costs, maintaining quality and investing in our workforce.

 

In 2008 RSD was awarded Service Level agreement to supply the City and County

of Swansea with Agency Care Workers under the category of Social Care.

This involves providing care Workers to work in Authority run Care Homes.

We still hold this contract with the Authority today.

 

In January 2014 our Care Manager, Christian Heinrich, started to undertake Domiciliary

Care services on behalf of the City and County of Swansea.

Utilising our pool of trained care workers we slowly grew the Domiciliary business focusing on quality of service,

training and working conditions for our care workers to slowly build a quality workforce.

 

We continue to grow the business in this way, supporting our workers to our very best ability

and focusing on our quality of service as our aim is to give the best support to our customers

to maintain and improve their independence through our reliable and friendly service.

 

However don’t take our word for it pleased read our most recent CSSIW report (Care and Social

Services Inspectorate Wales now called CIW Care Inspectorate Wales).

 

Please feel free to read our current Statement Of Purpose

 


Our Services

We offer a wide range of services from personal care, domestic care to respite care, overnight care and full live in care packages to any adult requiring care

or support for independent living in their own home, subject to appropriate funding.

We are registered with the Care Inspectorate Wales CIW(Formerly Care and Social Services Inspectorate Wales CSSIW) to provide support for the following categories of people.

The elderly – including frail and vulnerable people   

People with mental ill health 

People with physical disabilities, sensory loss and or impairment 

People with long-term illness or disease 

People with terminal illness 

People recovering from illness

Reablement/post discharge care 

People with a learning disability

Younger adults and families requiring support

 

Homecare for Independent Living

At RSD Home Care we understand how much it means to you to remain as independent as possible in your own home.

If you need help and support with personal tasks like washing and cooking our homecare services are on hand to provide personal care.

As a private homecare company, we have lots of other home care services that could make your day-to-day life easier and more enjoyable.

 

Companionship and social care 

RSD care assistants can accompany you to social activities or your day centre.

We can spend time with you, helping you to learn new skills or how to get a particular task done.

These types of homecare services called supported living.

 

Sitting services

You might need one of our care assistants to stay with you while the person who normally looks after you has a short break.

 

Domestic help

Our care in the home includes cleaning the house, washing up, doing the laundry and ironing.

If necessary we can also arrange to undertake a deep clean of your home.

 

Shopping

We will do your shopping and go on errands such as collecting your benefits, pensions or prescriptions.

 

Meal preparation

Our standard homecare plans usually include making sandwiches and light meals, soups etc... 

Some of our homecare services are dependent on the availability of suitable staff in your area


 

Home Care Assistants are more than ever providing a valuable service to our communities.The dedication and training required to become a Care Workers is more demanding than ever

which in turn makes for a more interesting and rewarding  career as a Care worker. As an RSD Care worker you will be trained to the very highest standards, but it doesn’t stop there.

Our workers continue to be trained and mentored ensuring they are kept up to date with the latest practices within the Care Sector. You will receive regular supervision meetings

with your Co-ordinators who will always be there to support you RSD Social Care is keen to support workers looking to undertake NVQ qualifications something identified

in RSD’s February 2017 Care and Social Services Inspectorate Wales report (Now Care Inspectorate Wales or CIW) and actively encourage you to develop a career in Social Care.

What skills do you need to become a great Care Worker?

Candidates need to be:

  • of caring disposition

  • punctual and reliable

  • patient

  • willingness to learn

  • cheery demeanour a good listener

  • be able to multitask

Previous experience can help however full training will be provided.

A full driving licence and own transport is essential in most instances as this position will involve travelling between service users homes

 

Areas we cover:-

We are looking for workers to join existing teams in the following areas:-

MUMBLES

SKETTY

KILLAY

GORSEINON

·         Langland

·         Derwen Fawr

·         Killay

·         Gorseinon

·         Caswell

·         Sketty Park

·         Dunvant

·         Loughor

·         Newton

·         Sketty

·         Upper Killay

 

·         Westcross

·         Hendrefolian

 

 

·         Norton

·         Tycoch

 

 

·         Mumbles

·         Uplands

 

 

·         Mayals

      

 

 

Benefits of working with RSD:

  • The very best training and ongoing support

  • Very good rates of pay (Mon to Friday £8.90/hr Sat & Sun £9.79/hr)

  • Holiday pay (Up to 28 days a year, 2.33 days for every 30 days work!)

  • Workplace Pension

  • Full time or Part time work

 

Please call now to discuss a rewarding career in Social Care and help people

to maintain their independence to live in their own homes 01792 585859 Option 2

 

 


 

 

 


 

CIW Care Standards Act 2000 Inspection Report Published 14th February 2018

 

Summary

About the service

RSD Social Care Ltd is a domiciliary care agency that provides care and support to people over 18 years of age

who live in their own homes. The agency office is located in Fforestfach Industrial estate on the outskirts of Swansea City.

The responsible individual is Mr Ian Bailey and an experienced manager who is registered with Social Care Wales

has oversight of the day to day running of the service.

 

What type of inspection was carried out

This was the first inspection of RSD Social Care Ltd following re-registration under

The Regulation and Inspection of Social Care (Wales) Act (RISCA) 2016.

One inspector undertook a scheduled full inspection over three separate days, on 14/01/19, 16/01/19 and 4/02/19.

The following methodology was used:

  • One unannounced and one announced visit to the agency office
  • Discussions with the Manager.
  • Discussions with care and support staff in the office and on the telephone.
  • Home visits to four people who use the service.
  • Discussion with two relatives over the telephone
  • Examination of four people’s records
  • Examination of six staff records, including recruitment, supervision and training
  • Examination of a range of documentation pertaining to the service, such as the
  • statement of purpose, complaints procedures and quality assurance processes.

 

What does the service do well?

There were no significant areas of outstanding practice; however, people told us they received a very good standard of care from the agency.

What has improved since the last inspection?

This is the first inspection following re-registration under RISCA

What needs to be done to improve the service?

No non-compliance notifications have been issued on this occasion

 

Please click for full:- CSSIW report (Now CIW Care Inspectorate Wales)

 

 


Data Protection

RSD Social Care makes a commitment to ensuring that personal data, including special categories of personal data is processed in line with

GDPR and domestic laws and all its employees conduct themselves in line with this. Where third parties process data on behalf of the Company,

the Company will ensure that the third party takes such measures in order to maintain the Company’s commitment to protecting data.

In line with GDPR, the Company understands that it will be accountable for the processing, management and regulation, and storage and retention

of all personal data held in the form of manual records and on computers.It will:-

  • be processed fairly, lawfully and in a transparent manner
  • be collected for specific, explicit, and legitimate purposes
  • be adequate, relevant and limited to what is necessary for the purposes of processing
  • be kept accurate and up to date. Every reasonable effort will be made to ensure that inaccurate data is rectified or erased without delay
  • not be kept for longer than is necessary for its given purpose
  • be processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage.

Personal data is processed in recognition of an individuals’ data protection rights:-

  • right to be informed
  • right to access
  • right to rectification
  • right to erasure
  • right to restrict the processing of the data
  • right to portability
  • right to object to the inclusion of any information
  • right to regulate any automated decision-making and profiling.

All remote data is stored on a fully encrypted cloud-based service, which meets ISO27001 ‘gold standard’ for information security.

This includes banking grade security and fully managed backups.

All Local data backed up on external drives on a daily basis and stored in secured location.

All computer systems are protected using firewalls and auto protection software for safe storage as per cyber security policy.

Too view our Sevice User privacy policy please click:- Service User Privacy Policy

or

To view our Worker Privacy Policy please click:- Worker Privacy Policy

 


Contact Us

-Please contact RSD on 01792 585859 Option 2 and ask for the homecare team or email :- socialcare@rsd.uk.com

Location:-



Company Information:-

RSD Social Care Limited
Kingsway
Fforestfach
Swansea
SA5 4DL

Email socialcare@rsd.uk.com

Company No. 07855112

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